Southern Jersey Family Medical Centers
Front Office ManagerSouthern Jersey Family Medical Centers, Inc.
is seeking a talented Front Office Manager to step into our fast-paced facility!
Summary:
The Front Office Manager assists the Practice Manager with the administration of daily operations, including but not limited to the supervision of front office personnel and patient services.
Hours:
This is a full-time position that requires the ability to work a flexible schedule.
General daytime hours Monday - Friday with rotating Saturdays and at least two evenings per week.
Position Responsibilities/Duties:
Provide leadership to assigned staff that reflects the mission, vision and philosophy of the organizationOversee daily administrative operations and assist with process improvementsAssist the COO and Practice Manager in planning, organizing, staffing, managing and controlling the front-end operations of the centerPrepare reports requested by the COO and Practice Manager accurately and in a timely mannerReports all matters related to billing, insurance updates, billing training and collections to the Patient Account ManagerEnsure that billing information is accurately processed and forwarded to the corporate office by the following dayEnsure that the center operates in accordance to all contracts and agreements that have been executed by the CEO, managed care companies and any other third party payersEnsure compliance to all center policies & procedures along with all regulatory agency requirements, applicable federal and state and local laws, including but not limited to HIPPA, Medicare Fraud and Abuse Act, NJ DOH License Ambulatory regulations, DEPE:
etc.
Ensure that patients are registered in a timely manner, any fees are collected prior to visit, and all patients are checked out properly at the end of each visitEnsure patients, visitors and deliveries are received appropriately and proper staff notifiedOversee patient financial data collection and ensure its integrityEstablish expertise in the utilization of electronic health records as a super userMonitor provider schedules to ensure optimal utilization for patient appointmentsEnsure patient visit cycle is completed within (1) one hourEnsure that staffing is monitored and maintained on a daily basisEnsure the proper safeguarding and maintenance of all company recordsKeep the COO and Practice Manager informed of any and all problems, actual and potentialPerform HR functions for Front End Staff:
complete personnel requisitions, candidate interviewing, counsel and coach staff as appropriate, evaluate performance, etc.
Promote an excellent rapport with personnel in all operational departments of the company, patients, doctors, and the business/medical community at largeAssist with patient satisfaction activities:
review patient satisfaction data and comments monthly, implement activities to improve the patient/family experience at practice, address any complaints or concerns in a timely mannerAssist Practice Manager with daily huddles and monthly meetings to include agenda preparationPerforms other duties as assigned by authorized personnel or as required to meet the needs of the practice for high quality patient careResponsible for ensuring all office and IT equipment and facility are fully functioning and that any needed repairs are reported and correctedResponsible for ensuring that the front operation meets and exceeds quality expectations and participates in center Q/A programKeyword:
Front Office ManagerRequired
Experience:
Bachelor's degreeAt least 2 years of related work experience in a healthcare settingPrevious management experience requiredValid driver's licenseStrong computer skillsBilingual Spanish/English a plusExcellent customer services and communication skillsSouthern Jersey Family Medical Centers is an Equal Opportunity Employer.
Benefits:
Southern Jersey Family Medical Centers, Inc.
provides a rewarding and challenging work environment, state-of-the-art facilities, and a very competitive benefits package which includes:
a healthy work/life balance, generous paid time off, floating /paid holidays, competitive wages, Tuition Assistance Program, 403(b) Retirement Plan with company contribution, Medical, Prescription, Dental, and Life Insurance.
From:
Southern Jersey Family Medical CentersAbout the Company:
Southern Jersey Family Medical Centers.
Estimated Salary: $20 to $28 per hour based on qualifications.
is seeking a talented Front Office Manager to step into our fast-paced facility!
Summary:
The Front Office Manager assists the Practice Manager with the administration of daily operations, including but not limited to the supervision of front office personnel and patient services.
Hours:
This is a full-time position that requires the ability to work a flexible schedule.
General daytime hours Monday - Friday with rotating Saturdays and at least two evenings per week.
Position Responsibilities/Duties:
Provide leadership to assigned staff that reflects the mission, vision and philosophy of the organizationOversee daily administrative operations and assist with process improvementsAssist the COO and Practice Manager in planning, organizing, staffing, managing and controlling the front-end operations of the centerPrepare reports requested by the COO and Practice Manager accurately and in a timely mannerReports all matters related to billing, insurance updates, billing training and collections to the Patient Account ManagerEnsure that billing information is accurately processed and forwarded to the corporate office by the following dayEnsure that the center operates in accordance to all contracts and agreements that have been executed by the CEO, managed care companies and any other third party payersEnsure compliance to all center policies & procedures along with all regulatory agency requirements, applicable federal and state and local laws, including but not limited to HIPPA, Medicare Fraud and Abuse Act, NJ DOH License Ambulatory regulations, DEPE:
etc.
Ensure that patients are registered in a timely manner, any fees are collected prior to visit, and all patients are checked out properly at the end of each visitEnsure patients, visitors and deliveries are received appropriately and proper staff notifiedOversee patient financial data collection and ensure its integrityEstablish expertise in the utilization of electronic health records as a super userMonitor provider schedules to ensure optimal utilization for patient appointmentsEnsure patient visit cycle is completed within (1) one hourEnsure that staffing is monitored and maintained on a daily basisEnsure the proper safeguarding and maintenance of all company recordsKeep the COO and Practice Manager informed of any and all problems, actual and potentialPerform HR functions for Front End Staff:
complete personnel requisitions, candidate interviewing, counsel and coach staff as appropriate, evaluate performance, etc.
Promote an excellent rapport with personnel in all operational departments of the company, patients, doctors, and the business/medical community at largeAssist with patient satisfaction activities:
review patient satisfaction data and comments monthly, implement activities to improve the patient/family experience at practice, address any complaints or concerns in a timely mannerAssist Practice Manager with daily huddles and monthly meetings to include agenda preparationPerforms other duties as assigned by authorized personnel or as required to meet the needs of the practice for high quality patient careResponsible for ensuring all office and IT equipment and facility are fully functioning and that any needed repairs are reported and correctedResponsible for ensuring that the front operation meets and exceeds quality expectations and participates in center Q/A programKeyword:
Front Office ManagerRequired
Experience:
Bachelor's degreeAt least 2 years of related work experience in a healthcare settingPrevious management experience requiredValid driver's licenseStrong computer skillsBilingual Spanish/English a plusExcellent customer services and communication skillsSouthern Jersey Family Medical Centers is an Equal Opportunity Employer.
Benefits:
Southern Jersey Family Medical Centers, Inc.
provides a rewarding and challenging work environment, state-of-the-art facilities, and a very competitive benefits package which includes:
a healthy work/life balance, generous paid time off, floating /paid holidays, competitive wages, Tuition Assistance Program, 403(b) Retirement Plan with company contribution, Medical, Prescription, Dental, and Life Insurance.
From:
Southern Jersey Family Medical CentersAbout the Company:
Southern Jersey Family Medical Centers.
Estimated Salary: $20 to $28 per hour based on qualifications.
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